1. Scope and Who We Serve
Property Intelligence helps real estate professionals connect supported sources of property-related messages, import or submit property information, automatically extract structured listings and requirements, detect duplicates, search and review records, and manage subscriptions.
This policy applies to people who use our applications and to personal information included in material submitted or imported by those users. Some people whose details appear in imported messages may not have a Property Intelligence account.
2. Information We Collect
Account information: We collect information such as email address, username, display name, first and last name where provided, and information returned from a supported sign-in provider, such as Google, when you choose that option. We process verification codes, authentication and account-recovery information to create and protect accounts.
Connected sources and WhatsApp-related information: When you connect or authorize a supported source, we may process source identifiers, WhatsApp account identifiers and phone numbers, connection status, source or group names and identifiers, and limited technical or contact metadata needed to display groups, manage the connection, and operate the service.
For the WhatsApp group-import feature, message content, sender details, timestamps, and related message metadata are imported and processed only for groups that you explicitly enable.
We do not import or analyze the message content of your one-to-one WhatsApp chats (direct messages) or groups that you have not enabled.
We also maintain authentication and session information needed to manage supported connections. Information you separately paste or submit to the application is handled as user-submitted content regardless of its original source.
Property records and other user content: We process property advertisements, listings, buyer or rental requirements, imported text, property descriptions, prices, sizes, locations, plot and unit identifiers, notes, contacts, message classifications, review decisions, duplicates, discarded-message records, source names, and related metadata.
Information relating to other people: An enabled WhatsApp group or separately submitted property message may contain the name, phone number, property interests, or other information of an agent, buyer, seller, sender, or group participant who does not use Property Intelligence.
Limited contact or group metadata may also be processed to support connection management and group selection. We process imported message content as part of the importing user's property workflows. Users should enable and import only information they are entitled to use and share.
Device, security, and session information: We may process an app-installation identifier, its hashed representation on the server, device platform and model, operating-system and app versions, authorized session state, refresh-token metadata, and push-notification tokens where applicable. This helps manage account access, enforce session or device restrictions, and detect misuse.
Subscriptions and payments: We receive subscription product, purchase and renewal status, entitlement information, relevant transaction identifiers, billing status, store or payment-provider identifiers, dates, and payment-confirmation details. We do not receive full payment-card details from Apple- or Google-managed in-app purchases.
Technical and diagnostic information: We may process error reports, crash information, network and performance diagnostics, request identifiers, timestamps, security events, and operational logs to run, secure, and troubleshoot the service.
Local app information: Where supported, recent searches and certain preferences may be saved locally on your device. Search requests and filter criteria are also processed by our services to return requested results.
3. How We Use Information
We use information to:
- Register users, verify email addresses, authenticate and recover accounts, and enforce security and device/session restrictions.
- Establish and maintain authorized source connections, display available group choices, import message content from WhatsApp groups you enable, process content you separately submit, and troubleshoot connection failures.
- Extract and classify property details, create searchable listings and requirements, identify duplicates, support review decisions, and provide matching and other property intelligence features where enabled.
- Manage subscription eligibility, purchases, renewals, support requests, and service communications.
- Detect abuse, secure the service, diagnose errors, monitor capacity, and improve service reliability and extraction quality.
- Meet applicable legal obligations and respond to valid legal requests.
Where applicable law requires a particular legal basis or consent for a processing activity, we will rely on the appropriate basis and obtain consent when required. You may be able to withdraw consent or disconnect a source through the app; doing so may limit related features.
4. WhatsApp and Other Connected Sources
Property Intelligence processes information made available through sources that you connect, select, submit, or authorize.
You choose which WhatsApp groups are enabled for property-message importing.
4.1 You Control Which Groups Are Enabled
When you connect a WhatsApp account, the application may retrieve available group names, group identifiers, and limited related metadata so you can see your groups and choose which ones to enable.
Merely displaying a group as an available option does not mean its message content is being imported.
Only message content from WhatsApp groups that you explicitly enable is imported, analyzed, or stored for Property Intelligence's group-based property features.
We do not use the group-import feature to read, import, analyze, or store message content from:
- Your private one-to-one WhatsApp chats (direct messages).
- WhatsApp groups that you have not enabled, including groups you have disabled.
Where a supported feature imports previous messages, that import is limited to the groups you have enabled.
Imported messages from enabled groups may include message text, sender and contact details, group/source identifiers, timestamps, and information used to extract property listings or requirements.
4.2 Technical Connection Data Is Different From Message Content
Connecting WhatsApp may require processing technical account/session information, contact identifiers, group names, group membership or related metadata to maintain your linked connection, list available groups, and support service reliability.
These technical operations are distinct from importing or analyzing the message bodies of personal chats or non-enabled groups.
The above group-selection restrictions apply to Property Intelligence's WhatsApp group-import feature.
If you separately paste, upload, or submit text or property information into the application, we process that material as content you provided, even if it originally came from a private conversation or a group not enabled in the application.
4.3 Enabling, Disabling, and Disconnecting Groups
You can choose which supported WhatsApp groups are enabled and change those selections using the application's controls.
When you disable a group, Property Intelligence stops future message importing from that group.
Disabling a group or disconnecting WhatsApp does not automatically delete property records or messages already imported while the group was enabled.
Previously imported information remains subject to your available deletion controls, our retention practices, and the account-deletion process described below.
Connection and authentication information may be retained while your WhatsApp source remains linked to support automatic reconnection.
You are responsible for choosing groups you are authorized to use and for complying with applicable privacy, confidentiality, and source-platform requirements.
Imported messages may contain personal information about people who are not Property Intelligence users.
WhatsApp and other connected-source providers may independently process or retain information under their own terms and privacy policies.
5. Automated and AI-Assisted Processing
Property Intelligence uses automated extraction, rules, and AI-assisted processing to turn messages imported from groups you enable and other content you intentionally submit into organized property records.
We do not use the WhatsApp group-import feature to run property extraction or AI analysis on the content of your private direct messages or non-enabled groups.
Depending on the feature, this can include identifying location, property type, size, price, plot or unit details, contact information, listing or requirement intent, duplicates, and possible matches.
Automated results may be inaccurate and may require user review.
Processing may take place on infrastructure operated for Property Intelligence or by service providers assisting us.
If we enable a separate third-party AI provider to process identifiable message content, we will disclose that arrangement and obtain any permission required before such sharing.
We may analyze service performance and appropriately minimized examples to evaluate extraction quality.
Any use of identifiable imported messages for training or fine-tuning AI models beyond what is necessary to provide the service must be separately assessed, disclosed, and supported by the permissions required by applicable law.
6. Purchases, Subscriptions, and Billing
In-app purchases may be processed by Apple App Store or Google Play, as applicable to the version and platform you use.
RevenueCat may be used to validate purchases and manage subscription entitlements, renewals, cancellations, and billing status.
Eligible web checkout flows may use PayFast or another disclosed hosted payment provider.
Payment platforms process payment credentials according to their own notices.
Property Intelligence generally receives purchase status and transaction or entitlement information needed to enable the subscription, rather than full card credentials.
Deleting a Property Intelligence account does not necessarily cancel a store-managed subscription.
You must separately manage or cancel subscriptions through the relevant store or payment provider unless the product expressly offers another supported cancellation method.
7. Service Providers and Information Sharing
We disclose relevant information only as needed to operate, secure, support, and provide the service, or for other purposes described in this policy.
Depending on which features you use, recipients may include:
- Apple, Google Play, RevenueCat, and applicable hosted payment providers for purchases and subscriptions.
- Email delivery providers for verification, recovery, security notices, and support communications.
- Cloud, database, networking, hosting, and security providers operating our applications and associated systems.
- Push-notification delivery infrastructure, including Expo services where enabled.
- Connected-source operators, including WhatsApp-related services, to establish and maintain user-authorized connections.
- External AI processing providers only where such a feature is enabled and the required disclosure and permission arrangements are in place.
We may also disclose information when required by applicable law or legal process, to investigate fraud or abuse, protect the safety and security of the service, or in connection with a business transfer subject to appropriate safeguards.
We do not sell personal information or use Property Intelligence data for cross-app advertising tracking.
We require service providers handling personal information on our behalf to apply safeguards appropriate to their processing activities.
8. Access to Information and Account Separation
Property information and imported messages are associated with the relevant user account and source records.
We use access and authorization controls intended to prevent one customer from accessing another customer's private account data without authorization.
Authorized personnel and service providers may access information when necessary for support, security, maintenance, legal compliance, or operation of a feature, subject to appropriate controls.
9. Data Retention
We retain account information, connection records, messages imported from enabled WhatsApp groups, separately submitted content, extracted property data, relevant contact information, subscription information, and related records for as long as needed to provide the service or for the purposes explained in this policy.
We do not maintain a property-message archive of your private direct chats or non-enabled groups through the group-import feature.
Retention may also be affected by your account-deletion request and applicable legal obligations.
Security logs, billing records, audit events, diagnostic records, and backups may be retained for different periods where necessary for security, compliance, troubleshooting, legitimate dispute resolution, or recovery.
Information in backups may remain until the relevant backup expires or is securely removed under the applicable backup schedule. Where practicable, we delete or anonymize information no longer required.
Current account-deletion recovery window: 90 days.
Following a verified deletion request, account access is paused and active sessions and source access are revoked where supported.
Account-owned operational records are scheduled for permanent deletion or anonymization at the end of the 90-day recovery period, subject to limited lawful retention exceptions.
This is a delayed deletion process, not immediate erasure. See Section 12 for details.
10. Data Security
We use administrative, organizational, and technical safeguards intended to protect personal information, including appropriate access controls, password and token hashing, secure transport, encrypted storage for supported sensitive information, account and device/session controls, and logging safeguards.
Some source-authentication information is retained to support linked connections.
No internet-based system can guarantee absolute security.
11. Privacy Choices and Requests
Subject to applicable law and the available product controls, you may be able to:
- View or update account/profile information.
- Enable or disable supported WhatsApp groups to control which group messages are imported, or disconnect supported sources to stop future imports from those connections. Disabling a group does not automatically erase previously imported information.
- Manage device sessions and applicable notification preferences.
- Request access to, correction of, or deletion of personal information associated with you.
- Request account deletion and information about any remaining legally retained records.
- Withdraw consent for activities that rely on consent, where withdrawal is available under applicable law.
To submit a privacy request, contact info@skyopstech.com.
We may ask for reasonable identity verification before responding.
If you are not a Property Intelligence user but believe your personal information appears in imported content, you may also contact us; we will assess the request against applicable obligations and the rights of the relevant account holder and other people.
12. Account Deletion
You may initiate account deletion through the app's account/settings controls or the public Delete account link on our website.
We may verify your identity using your registered email address, an OTP, password reauthentication, or another appropriate method.
After verification, we pause account access, revoke active user sessions and connected-source access where supported, and schedule account-related data for permanent deletion or anonymization following the 90-day recovery period.
Data scheduled for purge may include imported property messages, extracted listings and requirements, connected-source records, saved contacts, review tasks, device/session information, and related user-owned operational records.
Certain billing, security, audit, legal, or backup records may be retained where justified and permitted.
We will provide information about the deletion process and applicable retention when you make the request.
Account deletion is separate from cancelling an Apple, Google Play, or other provider-managed subscription.
13. Children's Privacy
Property Intelligence is intended for real estate professionals and is not directed to children.
If you believe a child has supplied personal information through the service, contact us so we can assess and address the concern.
14. International Processing
Property Intelligence serves users in markets including Pakistan, Saudi Arabia, the United Arab Emirates, and Oman.
Information may be stored or processed in other countries where our infrastructure or service providers operate.
Those countries may have different data-protection requirements.
Where required, we will use appropriate legal and contractual measures for international transfers.
15. Changes to This Policy
We may update this policy as our services, integrations, or legal obligations change.
We will update the date above and take reasonable steps to notify users of material changes through the application, email, or another appropriate channel.
16. Contact Us
For privacy questions, requests, or complaints, email info@skyopstech.com.
Property Intelligence — operated by SkyOpsTech.